![]() You may also try to turn off the protected mode for testing (Win Only) Go to Edit > Preferences > Enhanced Security > Uncheck 'Enable protected mode at startup' Turn off the Protected mode and uncheck 'Enhanced Security' > Click OK and reboot the computer once. Go to Help > Check for Updates and reboot the computer once. What is the version of the Adobe Acrobat Reader DC you are using? To check the version go to Help > About Acrobat and make sure you have the latest version installed. If the file is stored on a shared network/drive please download the file to your computer first and then try to open it and check. ![]() Is this a behavior with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. As described the application is slow and loading the files takes long time. Hope you are doing well and sorry for the trouble.
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